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Get to Know Me

I can be cool, promise!

When I was 11, I taught myself HTML with a book and my father’s copy of Frontpage. I had my first website featured in a magazine when I was 12. I spent too much time on the internet–still do. That makes me a phenomenal researcher and strategist. Need data? I’ve already read the research. Need a new program? I’ve already learned it. And if I haven’t, I will. Quickly.

Though I took a detour in college to explore my interests in Psychology (B.Sc. and M.A.), I have merged my two loves with a second graduate degree: Human-Computer Interaction (M.Sc.). In this day and age, information should be easily accessible to everyone. I am passionate about accessibility, assistive technologies, and simply making good products.

Select Experience

Contract User Experience Designer

Walgreens
May 2017 – Current

  • Designs features and experiences for enterprise project, Horizon, currently in use at over 1000 Walgreens stores
  • Analyzes and recommends updates to legacy systems
  • Works directly with developers and business analysts to improve existing and create new systems
  • Presents findings and designs to key stakeholders
  • Creates functional prototypes, wireframes, and flows in Axure

User Experience Architect, Zoro.com

Grainger
March 2016 – May 2017

  • Plans and facilitates user research through user interviews, card sorting, first click tests, treejack testing, and focus groups
  • Manages, designs, and implements A/B testing via Optimizely and Google Optimize
  • Analyzes and reports on results to business stakeholders
  • Designs new features to improve user experience on Zoro.com
  • Creates functional prototypes and wireframes in Axure
  • Creates user flows in Vizio and Axure to help define all possibilities of the process for the best user experience
  • Analyzes testing and overall traffic data via Google Analytics
  • Designs and conducts first click, card sort, and tree-jack testing via OptimalWorkshop
  • Designs and codes content pages
  • Researches new tools and features to improve workflows, designs, and overall experience on the website

eCommerce Website Manager

Overture Promotions
October 2014 – March 2016

  • Continually improved user experience by designing updates to Blue Soda Promo and other ecommerce projects
  • Founded in-house WordPress ecommerce store initiative, potentially saving up to $60,000 per website
  • Collaborated with other team members to design and code WordPress ecommerce stores based on the above initiative
  • Coordinated efforts between stakeholders and outside development agencies as well as between clients and in-house departments
  • Created prototypes and proof of concepts for clients using WordPress, including Success Academy, Santander, and CBRE
  • Developed webstore prototype for niche promotional products store, Rockit Shades, including photography, web development, and copywriting
  • Developed new layout for Blue Soda Promo Blog
  • Maintained Magento store Blue Soda Promo
  • Compiled and maintained product data for over 29 vendors, amounting to over 15,000 products
  • Executed social media strategies via Twitter, Facebook, and email, increasing user engagement by 30-100% per post

Website Specialist

Lake County, IL
January 2014 – October 2014

  • Maintained Lake County, IL and other subsites with Sharepoint
  • Redesigned, reorganized, and rewrote SWALCO, Alert Lake County, Veterans Assistance Commission, and Sustainable Lake County sites based on requirements gathered from stakeholders and analytics
  • Created educational series to teach content editors new skills in Sharepoint
  • Gained working knowledge of and experience with web accessibility requirements

Education

M.S. Human Computer Interaction

DePaul University
2014 – 2016

M.A. Psychology

Florida Atlantic University
2010 – 2012

B.Sc. Psychology

Bradley University
2006 – 2010

Skill Sets

Tools

  • Adobe Suite
  • Axure
  • Basecamp
  • Clicktale
  • Google Analytics
  • Jira
  • Magento
  • MailChimp
  • MeetEdgar
  • Microsoft Suite
  • OptimalWorkshop
  • Optimizely
  • Sharepoint
  • SPSS
  • SumoMe
  • WordPress

Languages

  • HTML
  • HTML5
  • CSS
  • CSS3
  • Javascript
  • jQuery

Soft Skills

  • Scientific writing
  • Analysis
  • Agile methodologies
  • Project management
  • Rapid skill acquisition
  • IT troubleshooting and problem solving
  • Public speaking
  • Multitasking
  • Time management